Understand the framework for how Uptick provides additional professional services on request.
This policy has been prepared to provide a clear understanding of how Uptick provides professional services such as customised onboarding programs, additional on-site training, data migration services, or custom development services.
Where Uptick is willing to provide those Additional Services, the parties will negotiate in good faith to agree a Statement of Work for the Additional Services provided in the Form of Statement of Work. Uptick will be under no obligation to provide the relevant Additional Services unless a duly authorised representative of each party has signed that Statement of Work.