Insights &reports.
You can't improve what you don't measure...
Get insights into field performance (or under-performance) with the technician dashboard, which lets you determine the efficiency of your technicians as they perform fire asset inspections and repairs. You can also compare billing and deficiency identification rates.
Our profitability tool lets you compare the profitability of team members, customers, departments, branches, and more. Compare actuals to estimates, and drill into service agreements to identify underperformance and inefficiency across your business.
Uptick lets you specify the performance metrics that must be met to suit each individual service agreement. Whether it's 'on-site by' or 'completed by' thresholds, our software lets you configure your metrics to meet your reporting requirements.
See your key business and operational metrics at a glance. Monitor performance and provide insights and visibility to the team to keep everyone empowered yet accountable.
Built for the Fire Protection industry.
Here’s how LINKfire did it.
LINKfire made a strategic decision to digitise their business but building own software turn out to be a struggle.
With Uptick they were not only able to transform their business operations but have also been leveraging real-time updates on field productivity and profit & loss by job analysis to optimise their operations.
Fire industry leaders
choose Uptick.
Frequently asked
questions
How long does it take to get started with Uptick?
The biggest factors determining the length of the onboarding process are:
- The size of your team and their training requirements
- The quality and ease of export of your data
Most companies can get up and running within 2 months.
What platforms and devices does Uptick work on?
Uptick lives in the cloud. That means Uptick is available for your desk/office users on any device (Mac, PC or Linux) via your browser with no additional software downloads.
For your field licenses, on-site staff can use either Apple or Android devices. Our fire safety management app is available in the App store on Apple devices, and the Google Play store on Android devices.
How does Uptick compare to other products?
Uptick is the only modern cloud-based solution that is purposely built for the fire protection industry.
Many alternative solutions are either generic job management platforms that you will need to tailor to your business and/or do not have the modern cloud-based capabilities.
How does Uptick protect and secure my data?
Uptick takes data security seriously.
Our customers include some of the largest companies in the industry. As we work directly with government and banking clients we have have successfully passed through rigorous security auditing and penetration testing.
In addition to being secure, we work hard to provide a reliable service. Customers on Uptick can expect an uptime of 99.95% (including scheduled maintenance). This translates to an average of less than 5 minutes of business-hour downtime per month for office users and no downtime for technicians.
If you're a large enterprise and want monetary guarantees around reliability, we offer dedicated hosting and Uptick Support SLAs.
How does Uptick pricing work?
Uptick charges a simple per-user monthly fee for each of your desk and field users. Customer and sub-contractor licenses are unlimited and free.
Operate with confidence.
