Customer Stories

"The automation that you can use for scheduling, reporting...definitely made me aware that Uptick is really in tune with the unique areas of the fire protection industry and the different things we really need in our day-to-day." We caught up with Mountain View to hear why they chose Uptick.

"The ease of use of the software and the accuracy...they just elevate the quality of the entire service and inspection experience for the technician." Find out how special hazards fire protection firm XDS FIRE is harnessing the power of Uptick to deliver a consistently high level of service to its customers.

"It's almost flawless, and I can't believe I'm saying that." Denver-based Colorado Fire Services realised they were having some issues getting information to their clients in a timely manner. Since going live on Uptick CFS has streamlined its reporting to AHJs and improved communication between the office and the field.

"Request a demo of the system - it will be the best decision you ever make." Essex-based Fisk Group's reputation for quality and innovation has resulted in contracts with some of London's best-known institutions. We sat down with the team to hear why Uptick has been a game changer for them since moving over last year.

Millwood Fire Safety Engineering is an award-winning business focusing on fire safety across London and the South East. They've consistently grown over their 30+ year history. We stopped by to see how they have been getting on with our software and hear how Uptick is helping them take their growth to the next level.

To manage the growth that has seen them go from 5 to 17 staff and 3x revenue growth in just a couple of years, Hansard made the leap from their previous job management software to Uptick. We spent a day with the team to learn why they love using the software and how it's improving their day-to-day.

When we started working with FWSR - a Victoria-based essential services provider - they had just 5 staff. Now they have a team of 70+ and branches across the state. We caught up with them to learn how our software has supported their journey to more clients, higher revenue, and better margins.

Uptick has helped Argos Fire become an efficient machine. With features such as our easy-to-use app, stock management and xero integration, Argos Fire's engineers can get one or two more jobs done daily - which has had a huge impact on the company's bottom line.

After switching to Uptick, the ADL team found that using software built for the fire industry has made them respond to clients quicker than usual, as the turnaround time for sending out reports has more than halved.

As a business that is continuously on the search to better its operations, the team at WM Brown recognised the benefits that can be had by implementing an asset maintenance software that's been purpose-built for the fire protection industry.

After implementing Uptick's fire protection software, the front office team at AFlash Fire has effectively saved time and increased efficiency. They can instantly send reports after site visits and offer customers unmatched visibility through the Customer Portal. This has seen a massive improvement in the bottom line.

With Uptick, LINKfire was not only able to transform its business operations but also maximise efficiency in the field and office. It has been leveraging real-time updates on field productivity and profit & loss to optimise its operations in every division.

Crystal Fire implemented Uptick on day one of business and has seen ongoing results and rapid improvements ever since. Having industry-specific assent maintenance software in place meant that Crystal Fire initially did not need anyone in the office.

The impact of having a single system handling all these activities has been huge as the engineers no longer have to deal with Excel sheets and do manual work to match up what they've done on-site to what's in the system. Their process is now seamless as it's now all part of their workflow in the field.

With Uptick, DA Fire can now provide detailed on-demand reports to clients at every asset level without additional administrative burden.