Free download: Field technician benefits & retention guide - get your copy here.
All features
For Technicians.
Inspection formsStreamline service inspections and maximize compliance with maintenance forms built around local standards.Learn more
InspectionsDigitise your asset lists and even locate them easier with digital asset registersLearn more
Digital timesheetsSimplified time capture allows you to submit time spent on each job accurately and without the hassle.Learn more
For office staff.
Job ManagementCleverly schedule jobs to minimize time in van and make the most of your time in the field.Learn more
Deficiency quotingSimplify information flow from the field to the office and automate your deficiency quoting process.Learn more
Billing & invoicingEasily manage your contracts and ensure you invoice and get paid on time.Learn more
Stock managementA simpler way to manage your stock and warehouses and ensure you have the right products wherever and whenever you need them.Learn more
For management.
Insights and reportingReporting capabilities that allow you to understand your business in ways that you may not have before and uncover hidden opportunities.Learn more
Client portalProvide your clients with a central location for all their compliance data with the Uptick Client Portal.Learn more
Remote panel monitoringProactively monitor fire alarm panels and receive notifications when events occur.
UptickID digital recordsForget unnecessary paperwork with smart digital record management.Learn more
Frequently asked
questions
How long does it take to get started with Uptick?
The biggest factors determining the length of the onboarding process are:
- The size of your team and their training requirements
- The quality and ease of export of your data
Most companies can get up and running within 2 months.
What platforms and devices does Uptick work on?
Uptick lives in the cloud. That means Uptick is available for your desk/office users on any device (Mac, PC or Linux) via your browser with no additional software downloads.
For your field licenses, on-site staff can use either Apple or Android devices. Our fire safety management app is available in the App store on Apple devices, and the Google Play store on Android devices.
How does Uptick compare to other products?
Uptick is the only modern cloud-based solution that is purposely built for the fire protection industry.
Many alternative solutions are either generic job management platforms that you will need to tailor to your business and/or do not have the modern cloud-based capabilities.
How does Uptick protect and secure my data?
Uptick takes data security seriously.
Our customers include some of the largest companies in the industry. As we work directly with government and banking clients we have have successfully passed through rigorous security auditing and penetration testing.
In addition to being secure, we work hard to provide a reliable service. Customers on Uptick can expect an uptime of 99.95% (including scheduled maintenance). This translates to an average of less than 5 minutes of business-hour downtime per month for office users and no downtime for technicians.
If you're a large enterprise and want monetary guarantees around reliability, we offer dedicated hosting and Uptick Support SLAs.
How does Uptick pricing work?
Uptick charges a simple per-user monthly fee for each of your desk and field users. Customer and sub-contractor licenses are unlimited and free.
Operate with confidence.
