Free download: Field technician benefits & retention guide - get your copy here.
Never forget to fill in a timesheet again.
Don’t waste time on shift manually inputting time spent on each job. Uptick lets you automate your timesheet process by automatically capturing the time spent on site to take the guesswork out of submitting time against jobs.
Field team members can easily record the beginning and end of each job directly on-site, and also identify transit times, revisits, or the collection of parts - auto-populating hours directly into each timesheet.
Dashboards that show your engineers’ location, their clocked sessions, and their task completion route allows you to identify when a task is overtime as it happens, rather than waiting till the end of the month.
Review and manage all timesheets via our dashboard to ensure nothing is missed. Once all timesheets are submitted and approved, easily export them to your payroll system via our exporter to ensure a smooth transfer.
Built for the Fire Protection industry.
Local
standards
Tailored
workflows
Full
compliance
Here is how Crystal Fire did it.
Crystal Fire implemented Uptick on day one of business, and have seen ongoing results and rapid improvements ever since.
Having an industry-specific assent maintenance software in place meant that Crystal Fire initially didn't even need to have someone in the office.
Fire industry leaders
choose Uptick.
Frequently asked
questions
The biggest factors determining the length of the onboarding process are:
Most companies can get up and running within 2 months.
Uptick lives in the cloud. That means Uptick is available for your desk/office users on any device (Mac, PC or Linux) via your browser with no additional software downloads.
For your field licenses, on-site staff can use either Apple or Android devices. Our fire safety management app is available in the App store on Apple devices, and the Google Play store on Android devices.
Uptick is the only modern cloud-based solution that is purposely built for the fire protection industry.
Many alternative solutions are either generic job management platforms that you will need to tailor to your business and/or do not have the modern cloud-based capabilities.
Uptick takes data security seriously.
Our customers include some of the largest companies in the industry. As we work directly with government and banking clients we have have successfully passed through rigorous security auditing and penetration testing.
In addition to being secure, we work hard to provide a reliable service. Customers on Uptick can expect an uptime of 99.95% (including scheduled maintenance). This translates to an average of less than 5 minutes of business-hour downtime per month for office users and no downtime for technicians.
If you're a large enterprise and want monetary guarantees around reliability, we offer dedicated hosting and Uptick Support SLAs.
Uptick charges a simple per-user monthly fee for each of your desk and field users. Customer and sub-contractor licenses are unlimited and free.
Operate with confidence.