Free download: Field technician benefits & retention guide - get your copy here.
About Uptick
Uptick
in numbers.
We are passionate about improving the safety of the buildings we all live and work in, and we believe that there is a better way to maintain building safety.
This belief drives our development of a modern, cloud-based solution that focuses on intelligent digitised job management software for building maintenance and compliance.
By providing innovative solutions to our customers' problems, we're helping them to excel within their businesses every day. This ultimately leads to safer buildings across the world.
Aidan Lister, CEO & Founder
Uptick is international.
Uptick is international.
- United Kingdom6 Huguenot Place, 17 Heneage St, London E1 5LN
- Australia3-9 Yarra St Abbotsford, Victoria 3067, AU
- New ZealandSupported from the Australian office
- United States2180 Sand Hill Road Suite 300. Menlo Park, CA 94025.
Uptick
news.
Meet the leadership team.
Frequently asked
questions
How long does it take to get started with Uptick?
The biggest factors determining the length of the onboarding process are:
- The size of your team and their training requirements
- The quality and ease of export of your data
Most companies can get up and running within 2 months.
What platforms and devices does Uptick work on?
Uptick lives in the cloud. That means Uptick is available for your desk/office users on any device (Mac, PC or Linux) via your browser with no additional software downloads.
For your field licenses, on-site staff can use either Apple or Android devices. Our fire safety management app is available in the App store on Apple devices, and the Google Play store on Android devices.
How does Uptick compare to other products?
Uptick is the only modern cloud-based solution that is purposely built for the fire protection industry.
Many alternative solutions are either generic job management platforms that you will need to tailor to your business and/or do not have the modern cloud-based capabilities.
How does Uptick protect and secure my data?
Uptick takes data security seriously.
Our customers include some of the largest companies in the industry. As we work directly with government and banking clients we have have successfully passed through rigorous security auditing and penetration testing.
In addition to being secure, we work hard to provide a reliable service. Customers on Uptick can expect an uptime of 99.95% (including scheduled maintenance). This translates to an average of less than 5 minutes of business-hour downtime per month for office users and no downtime for technicians.
If you're a large enterprise and want monetary guarantees around reliability, we offer dedicated hosting and Uptick Support SLAs.
How does Uptick pricing work?
Uptick charges a simple per-user monthly fee for each of your desk and field users. Customer and sub-contractor licenses are unlimited and free.
Operate with confidence.
