Fire alarm panelmonitoring software.
Proactive remote monitoring for your customers' peace of mind.
Monitor your entire portfolio in a single dashboard, see events as they happen. Catch panels accidentally left isolated, ensure your technicians have the correct parts and location when dispatching a repair.
Integrate your remote panel monitoring with a geospatial floorplan to allow your team to see and drill down to each detector, directly through the floor plan.
Configure notifications for different event levels and configure contacts per property or per client to receive these notifications to keep your customers informed of their fire protection compliance at any time
With the Uptick Customer Portal, you can give your customers a seamless view of their buildings' fire safety compliance. Your customers gets detector faults highlighted within the context of a property's floor plan for even more visibility and transparency.
Built for the Fire Protection industry.
ADL Fire & Security
In the past, ADL Fire and Security had used multiple systems in order to manage the different aspects of the business.
After switching to Uptick, ADL team found that using a software built for the fire industry has made them respond to clients quicker than they usually would as the turnaround time for sending out reports has more than halved.
Fire industry leaders
choose Uptick.
Frequently asked
questions
How long does it take to get started with Uptick?
The biggest factors determining the length of the onboarding process are:
- The size of your team and their training requirements
- The quality and ease of export of your data
Most companies can get up and running within 2 months.
What platforms and devices does Uptick work on?
Uptick lives in the cloud. That means Uptick is available for your desk/office users on any device (Mac, PC or Linux) via your browser with no additional software downloads.
For your field licenses, on-site staff can use either Apple or Android devices. Our fire safety management app is available in the App store on Apple devices, and the Google Play store on Android devices.
How does Uptick compare to other products?
Uptick is the only modern cloud-based solution that is purposely built for the fire protection industry.
Many alternative solutions are either generic job management platforms that you will need to tailor to your business and/or do not have the modern cloud-based capabilities.
How does Uptick protect and secure my data?
Uptick takes data security seriously.
Our customers include some of the largest companies in the industry. As we work directly with government and banking clients we have have successfully passed through rigorous security auditing and penetration testing.
In addition to being secure, we work hard to provide a reliable service. Customers on Uptick can expect an uptime of 99.95% (including scheduled maintenance). This translates to an average of less than 5 minutes of business-hour downtime per month for office users and no downtime for technicians.
If you're a large enterprise and want monetary guarantees around reliability, we offer dedicated hosting and Uptick Support SLAs.
How does Uptick pricing work?
Uptick charges a simple per-user monthly fee for each of your desk and field users. Customer and sub-contractor licenses are unlimited and free.
Operate with confidence.
