Policies
Our policy library
Let's make buildings safer together
Customer support policy
See our commitment to supporting our customers make the most of Uptick products.
Last updated 1st January 2019.
Refer and save with Uptick
Earn discounts by referring customers to Uptick through our referral policy.
Last updated 1st August 2020.
Devices policy
Third-party device policy for laptops, desktops, and mobile devices to get the best Uptick experience.
Last updated 13th February 2021.
Data security at Uptick
Understand our multi-layer approach to securing your data within our technical and business infrastructure.
Last updated 9th May 2019.
Enterprise SLAs for big business
Large enterprises can request a customised Service Level Agreement which promises 99.95% uptime through an enterprise SLA policy.
Last updated 20th December 2020.
Keeping your data safe
The Privacy Policy deals with the protection of Your privacy and sets out how Uptick manages Personal Information, in relation to Our Site and Products.
Last updated 11th July 2021.
Product update policy
Understand how Uptick updates our products to provide customers with the best experience and the least hassle.
Last updated 30th June 2021.
Professional services policy
Understand the framework for how Uptick provides additional professional services on request.
Last updated 30th June 2021.