Free download: Field technician benefits & retention guide - get your copy here.
Mobileapp.
Make every job easier for your field staff
Ensure nothing slips through the cracks by letting your technicians see and plan their day with our appointment viewer. They can also edit them to save the back-and-forth with the office.
Let your technicians see their day and the drive between their jobs. This way, they can efficiently navigate the busy streets and ensure less time spent on the road.
Provide all the information your technicians need, including site requirements, access details and site contacts. More importantly, they can view all previous service reports and certificates for a full picture of compliance.
Provide a quick snapshot of everything they need to start their day. This includes all access details and products needed in the van before the technician sets off for the day.
Built for the Fire Protection industry.
Here is how AFlash Fire did it.
After implementing Uptick's fire protection software, the front office team at AFlash Fire has been able to effectively the built in features to save their time and increase efficiency. They can instantly send reports after site visits and offer customers unmatched visibility through the Customer Portal.
Fire industry leaders
choose Uptick.
Frequently asked
questions
How long does it take to get started with Uptick?
The biggest factors determining the length of the onboarding process are:
- The size of your team and their training requirements
- The quality and ease of export of your data
Most companies can get up and running within 2 months.
What platforms and devices does Uptick work on?
Uptick lives in the cloud. That means Uptick is available for your desk/office users on any device (Mac, PC or Linux) via your browser with no additional software downloads.
For your field licenses, on-site staff can use either Apple or Android devices. Our fire safety management app is available in the App store on Apple devices, and the Google Play store on Android devices.
How does Uptick compare to other products?
Uptick is the only modern cloud-based solution that is purposely built for the fire protection industry.
Many alternative solutions are either generic job management platforms that you will need to tailor to your business and/or do not have the modern cloud-based capabilities.
How does Uptick protect and secure my data?
Uptick takes data security seriously.
Our customers include some of the largest companies in the industry. As we work directly with government and banking clients we have have successfully passed through rigorous security auditing and penetration testing.
In addition to being secure, we work hard to provide a reliable service. Customers on Uptick can expect an uptime of 99.95% (including scheduled maintenance). This translates to an average of less than 5 minutes of business-hour downtime per month for office users and no downtime for technicians.
If you're a large enterprise and want monetary guarantees around reliability, we offer dedicated hosting and Uptick Support SLAs.
How does Uptick pricing work?
Uptick charges a simple per-user monthly fee for each of your desk and field users. Customer and sub-contractor licenses are unlimited and free.
Operate with confidence.
