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Customer Stories

Conversations with customers who have transformed their businesses and achieved unmatched efficiency using Uptick's cutting-edge platform.

Here’s how Reep Fire Protection do it.

"It's allowed me to step back and look at what the next 6 months looks like, the next year, what's the 5 year plan?"

Since switching to Uptick, CEO Trevor Reep is finding more time to work on his business, rather than in it.

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Kord Fire Protection

"If I can reduce admin time, if I can, if Uptick can help us to upsell and explain things to our customers much easier and in a more streamlined way, it would automatically pay for itself month after month..." Learn how Kord's investment in Uptick is paying off across the business, from field operations to sales.

Reep Fire Protection

"It's allowed me to step back and look at what the next 6 months looks like, the next year, what's the 5 year plan?" Since switching to Uptick, CEO Trevor Reep is finding more time to work on his business, rather than in it. Find out how Uptick is helping him and his team to be more efficient day in, day out.

Mountain View Fire Safety

"The automation that you can use for scheduling, reporting...definitely made me aware that Uptick is really in tune with the unique areas of the fire protection industry and the different things we really need in our day-to-day." We caught up with Mountain View to hear why they chose Uptick.

XDS FIRE

"The ease of use of the software and the accuracy...they just elevate the quality of the entire service and inspection experience for the technician." Find out how special hazards fire protection firm XDS FIRE is harnessing the power of Uptick to deliver a consistently high level of service to its customers.

Colorado Fire Services

"It's almost flawless, and I can't believe I'm saying that." Denver-based Colorado Fire Services realised they were having some issues getting information to their clients in a timely manner. Since going live on Uptick CFS has streamlined its reporting to AHJs and improved communication between the office and the field.

Fisk Group

"Request a demo of the system - it will be the best decision you ever make." Essex-based Fisk Group's reputation for quality and innovation has resulted in contracts with some of London's best-known institutions. We sat down with the team to hear why Uptick has been a game changer for them since moving over last year.

Millwood Fire Safety Engineering

Millwood Fire Safety Engineering is an award-winning business focusing on fire safety across London and the South East. They've consistently grown over their 30+ year history. We stopped by to see how they have been getting on with our software and hear how Uptick is helping them take their growth to the next level.

Hansard Fire and Security

To manage the growth that has seen them go from 5 to 17 staff and 3x revenue growth in just a couple of years, Hansard made the leap from their previous job management software to Uptick. We spent a day with the team to learn why they love using the software and how it's improving their day-to-day.

FWSR Group

When we started working with FWSR - a Victoria-based essential services provider - they had just 5 staff. Now they have a team of 70+ and branches across the state. We caught up with them to learn how our software has supported their journey to more clients, higher revenue, and better margins.

Argos Fire Protection

Uptick has helped Argos Fire become an efficient machine. With features such as our easy-to-use app, stock management and xero integration, Argos Fire's engineers can get one or two more jobs done daily - which has had a huge impact on the company's bottom line.

ADL Fire and Security

After switching to Uptick, the ADL team found that using software built for the fire industry has made them respond to clients quicker than usual, as the turnaround time for sending out reports has more than halved.

WM Brown

As a business that is continuously on the search to better its operations, the team at WM Brown recognised the benefits that can be had by implementing an asset maintenance software that's been purpose-built for the fire protection industry.

AFlash Fire

After implementing Uptick's fire protection software, the front office team at AFlash Fire has effectively saved time and increased efficiency. They can instantly send reports after site visits and offer customers unmatched visibility through the Customer Portal. This has seen a massive improvement in the bottom line.

LINKfire

With Uptick, LINKfire was not only able to transform its business operations but also maximise efficiency in the field and office. It has been leveraging real-time updates on field productivity and profit & loss to optimise its operations in every division.

Crystal Fire

Crystal Fire implemented Uptick on day one of business and has seen ongoing results and rapid improvements ever since. Having industry-specific assent maintenance software in place meant that Crystal Fire initially did not need anyone in the office.

Firemark

The impact of having a single system handling all these activities has been huge as the engineers no longer have to deal with Excel sheets and do manual work to match up what they've done on-site to what's in the system. Their process is now seamless as it's now all part of their workflow in the field.

D A Fire

With Uptick, DA Fire can now provide detailed on-demand reports to clients at every asset level without additional administrative burden.

Pro-tip

Increase your revenue without increasing your headcount with a full suite of industry-leading field job automation solutions.

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Frequently asked
questions

How long does it take to get started with Uptick?

The biggest factors determining the length of the onboarding process are:

The size of your team and their training requirements
The quality and ease of export of your data

Most companies can get up and running within 2 months.

What platforms and devices does Uptick work on?

Uptick lives in the cloud. That means Uptick is available for your desk/office users on any device (Mac, PC or Linux) via your browser with no additional software downloads.

For your field licenses, on-site staff can use either Apple or Android devices. Our fire safety management app is available in the App store on Apple devices, and the Google Play store on Android devices.

How does Uptick compare to other products?

Uptick is the only modern cloud-based solution that is purposely built for the fire protection industry.

Many alternative solutions are either generic job management platforms that you will need to tailor to your business and/or do not have the modern cloud-based capabilities.

How does Uptick protect and secure my data?

Uptick takes data security seriously.

Our customers include some of the largest companies in the industry. As we work directly with government and banking clients we have have successfully passed through rigorous security auditing and penetration testing.

In addition to being secure, we work hard to provide a reliable service. Customers on Uptick can expect an uptime of 99.95% (including scheduled maintenance). This translates to an average of less than 5 minutes of business-hour downtime per month for office users and no downtime for technicians.

If you're a large enterprise and want monetary guarantees around reliability, we offer dedicated hosting and Uptick Support SLAs.

How does Uptick pricing work?

Uptick charges a simple per-user monthly fee for each of your desk and field users. Customer and sub-contractor licenses are unlimited and free.

Operate with confidence.

Modern asset maintenance software purpose-built for the fire protection industry 🧯

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