Provide unparalleled transparency to your clients and build long-lasting trust.
Provide ultimate transparency to your customers by allowing them to see your work. Allow them to see in real-time how you are performing to ensure compliance across their portfolio.
With built-in fire protection reports and forms in line with 3rd party accreditation certifications, the correct documentation can be generated and provided to your customers as soon as the information has been gathered on-site.
Give your customers real-time transparency to their fire and security assets at any time.
Simplify the quote approval process for customers by allowing your customers to approve the quote directly online, regardless of whether they access the quote via email or the Customer Portal.
Benefits across your entire business.
On-demand
reporting
Full
transparency
Less
admin
Here’s how Colorado Fire Services do it.
"The communication between our office and our technicians is so much better."
Fire industry leaders
choose Uptick.
Frequently asked
questions
The biggest factors determining the length of the onboarding process are:
Most companies can get up and running within 2 months.
Uptick lives in the cloud. That means Uptick is available for your desk/office users on any device (Mac, PC or Linux) via your browser with no additional software downloads.
For your field licenses, on-site staff can use either Apple or Android devices. Our fire safety management app is available in the App store on Apple devices, and the Google Play store on Android devices.
Uptick is the only modern cloud-based solution that is purposely built for the fire protection industry.
Many alternative solutions are either generic job management platforms that you will need to tailor to your business and/or do not have the modern cloud-based capabilities.
Uptick takes data security seriously.
Our customers include some of the largest companies in the industry. As we work directly with government and banking clients we have have successfully passed through rigorous security auditing and penetration testing.
In addition to being secure, we work hard to provide a reliable service. Customers on Uptick can expect an uptime of 99.95% (including scheduled maintenance). This translates to an average of less than 5 minutes of business-hour downtime per month for office users and no downtime for technicians.
If you're a large enterprise and want monetary guarantees around reliability, we offer dedicated hosting and Uptick Support SLAs.
Uptick charges a simple per-user monthly fee for each of your desk and field users. Customer and sub-contractor licenses are unlimited and free.
Operate with confidence.