Free download: Field technician benefits & retention guide - get your copy here.
Get real-time
business insights.
business insights.
Real-time reports to help you operate with confidence
Monitor your field staff in real-time to assess their efficiency during site visits.
Understand the quotes outstanding, total value and the % acceptance rate from your customers. This way you can identify opportunities to increase revenue.
View your performance against maintenance routines and local standards to ensure fire safety compliance for customers. Stay on top of your resources to ensure you complete the due jobs efficiently.
Utilize our profitability tool to compare profitability across team members, customers, departments, and branches. Analyze actuals versus estimates, and identify underperforming areas to ensure you improve your bottom line.
Benefits across your entire business.
Here’s how XDS Fire do it.
"Implementing uptick for us is gonna make a huge difference, because, number one, the ease of use of the software and the accuracy are, they just elevate the quality of the entire service and inspection experience for the technician."
Fire industry leaders
choose Uptick.
Frequently asked
questions
How long does it take to get started with Uptick?
The biggest factors determining the length of the onboarding process are:
- The size of your team and their training requirements
- The quality and ease of export of your data
Most companies can get up and running within 2 months.
What platforms and devices does Uptick work on?
Uptick lives in the cloud. That means Uptick is available for your desk/office users on any device (Mac, PC or Linux) via your browser with no additional software downloads.
For your field licenses, on-site staff can use either Apple or Android devices. Our fire safety management app is available in the App store on Apple devices, and the Google Play store on Android devices.
How does Uptick compare to other products?
Uptick is the only modern cloud-based solution that is purposely built for the fire protection industry.
Many alternative solutions are either generic job management platforms that you will need to tailor to your business and/or do not have the modern cloud-based capabilities.
How does Uptick protect and secure my data?
Uptick takes data security seriously.
Our customers include some of the largest companies in the industry. As we work directly with government and banking clients we have have successfully passed through rigorous security auditing and penetration testing.
In addition to being secure, we work hard to provide a reliable service. Customers on Uptick can expect an uptime of 99.95% (including scheduled maintenance). This translates to an average of less than 5 minutes of business-hour downtime per month for office users and no downtime for technicians.
If you're a large enterprise and want monetary guarantees around reliability, we offer dedicated hosting and Uptick Support SLAs.
How does Uptick pricing work?
Uptick charges a simple per-user monthly fee for each of your desk and field users. Customer and sub-contractor licenses are unlimited and free.
Operate with confidence.
