Defect quoting.
Get your quotes approved faster.
Convert defects from a site visit directly into a quote from the field, and save time by selecting from suggested products for that type of defect, with client-specific pricing pre-loaded.
Contextual images make asset defects easier to understand. Photos of the defected asset are pulled into the defect quote to provide your customers with visual proof of the defect and its severity, alongside any other remarks that was associated with that asset in the field.
You can set email reminders to be sent at predefined intervals to remind your customers about quotes that they have yet to review and approve.
Simplify the quote approval process for customers by allowing your customers to approve the quote directly online, regardless if they access the quote via email or the Customer Portal.
Built for the Fire Protection industry.
Here is how WM Brown did it.
WM Brown has used different platforms before to help automate their tasks, but none have ticked all the necessary boxes to support a fire protection asset maintenance business.
As a business that is continuously on the search to better its operations, the team at Wm Brown recognised the benefits that can be had by implementing an asset maintenance software that's been purpose-built for the fire protection industry.
Fire industry leaders
choose Uptick.
Frequently asked
questions
How long does it take to get started with Uptick?
The biggest factors determining the length of the onboarding process are:
- The size of your team and their training requirements
- The quality and ease of export of your data
Most companies can get up and running within 2 months.
What platforms and devices does Uptick work on?
Uptick lives in the cloud. That means Uptick is available for your desk/office users on any device (Mac, PC or Linux) via your browser with no additional software downloads.
For your field licenses, on-site staff can use either Apple or Android devices. Our fire safety management app is available in the App store on Apple devices, and the Google Play store on Android devices.
How does Uptick compare to other products?
Uptick is the only modern cloud-based solution that is purposely built for the fire protection industry.
Many alternative solutions are either generic job management platforms that you will need to tailor to your business and/or do not have the modern cloud-based capabilities.
How does Uptick protect and secure my data?
Uptick takes data security seriously.
Our customers include some of the largest companies in the industry. As we work directly with government and banking clients we have have successfully passed through rigorous security auditing and penetration testing.
In addition to being secure, we work hard to provide a reliable service. Customers on Uptick can expect an uptime of 99.95% (including scheduled maintenance). This translates to an average of less than 5 minutes of business-hour downtime per month for office users and no downtime for technicians.
If you're a large enterprise and want monetary guarantees around reliability, we offer dedicated hosting and Uptick Support SLAs.
How does Uptick pricing work?
Uptick charges a simple per-user monthly fee for each of your desk and field users. Customer and sub-contractor licenses are unlimited and free.
Operate with confidence.
