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Customer Stories

Conversations with customers who have transformed their businesses and achieved unmatched efficiency using Uptick's cutting-edge platform.
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Here’s how Alliance Fire Group did it.

Alliance Fire now provides its clients with complete visibility of their assets and buildings' compliance, which proves to be a great competitive advantage.

This increased transparency and efficiency have translated into enhanced customer service, resulting in stronger client relationships and new business opportunities.

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Hansard Fire and Security
To manage the growth that has seen them go from 5 to 17 staff and 3x revenue growth in just a couple of years, Hansard made the leap from their previous job management software to Uptick. We spent a day with the team to learn why they love using the software and how it's improving their day-to-day.
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Beacon Fire Protection
Before Uptick, Beacon had considerable operations delays, taking days to action invoices, which would create mountains of paperwork. With Uptick, they have eliminated paperwork and manual processes, and now dispatch reports to clients within an hour.
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FWSR Group
When we started working with FWSR - a Victoria-based essential services provider - they had just 5 staff. Now they have a team of 70+ and branches across the state. We caught up with them to learn how our software has supported their journey to more clients, higher revenue, and better margins.
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Full Range Fire Safety
With Uptick, Full Range Fire Safety was able to decrease time spent looking for assets and prepare service reports directly on-site, reducing turnaround time.
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Gold Coast Fire Protection
"We've just been growing, so over the last two years has been the most growth we've had financially in our business, and I will bring that down to Uptick." - Lavinia Horne, Co-Owner
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Argos Fire Protection
Uptick has helped Argos Fire become an efficient machine. With features such as our easy-to-use app, stock management and xero integration, Argos Fire's engineers can get one or two more jobs done daily - which has had a huge impact on the company's bottom line.
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ADL Fire and Security
After switching to Uptick, the ADL team found that using software built for the fire industry has made them respond to clients quicker than usual, as the turnaround time for sending out reports has more than halved.
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WM Brown
As a business that is continuously on the search to better its operations, the team at WM Brown recognised the benefits that can be had by implementing an asset maintenance software that's been purpose-built for the fire protection industry.
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AFlash Fire
After implementing Uptick's fire protection software, the front office team at AFlash Fire has been able to effectively the built in features to save their time and increase efficiency. They can instantly send reports after site visits and offer customers unmatched visibility through the Customer Portal.
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LINKfire
With Uptick, LINKfire was not only able to transform its business operations but also maximise efficiency in the field and office. It has been leveraging real-time updates on field productivity and profit & loss to optimise its operations in every division.
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Crystal Fire
Crystal Fire implemented Uptick on day one of business and has seen ongoing results and rapid improvements ever since. Having industry-specific assent maintenance software in place meant that Crystal Fire initially did not need anyone in the office.
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Firemark
The impact of having a single system handling all these activities has been huge as the engineers no longer have to deal with Excel sheets and do manual work to match up what they've done on-site to what's in the system. Their process is now seamless as it's now all part of their workflow in the field.
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D A Fire
With Uptick, DA Fire can now provide detailed on-demand reports to clients at every asset level without additional administrative burden.
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Paramount Fire Protection
Since implementing, from the ability to access the software from anywhere around the world to be able to invoice quickly and turn reports around quickly, the entire team at Paramount has seen the difference it makes to have software that is modern and cloud-based while still being tailored to the fire protection industry.
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Hansard Fire & Security
Uptick's capability to provide images and comments for individual assets, seamlessly integrated into related quotes and reports, has enabled managing a team of 15 engineers with just two office staff members.
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Alliance Fire Group
Alliance Fire now provides its clients with complete visibility of their assets and buildings' compliance, which proves to be a great competitive advantage. This increased transparency and efficiency have translated into enhanced customer service, resulting in stronger client relationships and new business opportunities.
Pro-tip
Increase your revenue without increasing your headcount with a full suite of industry-leading field job automation solutions.
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fire and security software
fire safety management system
fire extinguisher app
fire service asset management software
fire suppression inspection software
fire extinguisher tracking


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