Customer Stories

Conversations with customers who have transformed their businesses and achieved unmatched efficiency using Uptick's cutting-edge platform.

Here’s how Fisk Group do it.

"Request a demo of the system - it will be the best decision you ever make."

Essex-based Fisk Group's reputation for quality and innovation has resulted in contracts with some of London's best-known institutions.

We sat down with the team to hear why Uptick has been a game changer for them since moving over last year.

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Arch Fire Systems

“Uptick has pretty much paid for itself. The amount we get out of it versus what we put in is massive. It has transformed the business.” We spoke with Tom Elliott, owner of Arch Fire Systems, to hear about their transition to Uptick and how it helped them scale their business over their first 12 months.

Your Choice Fire and Security

"It was the best decision for the business moving forward." We spoke with Graham White, Managing Director of Your Choice Fire and Security, and his team to hear about their transition to Uptick, how it has improved their operations, and the results they’ve seen since signing up.

RAYN

RAYN, a leading fire and security provider based in Limerick, Ireland, highly recommends Uptick to other Irish companies. We spent a day with their team to see firsthand why they love using the software and how it’s making a significant difference in improving their day-to-day operations.

Arch Fire Systems

"It was literally just on a completely different level to what we were using previously...Game changer." We caught up with Tom Elliott, Director of Arch Fire Systems during the Fire Safety Event to see how he's found their transition to Uptick since signing up at the end of last year.

Fisk Group

"Request a demo of the system - it will be the best decision you ever make." Essex-based Fisk Group's reputation for quality and innovation has resulted in contracts with some of London's best-known institutions. We sat down with the team to hear why Uptick has been a game changer for them since moving over last year.

Millwood Fire Safety Engineering

Millwood Fire Safety Engineering is an award-winning business focusing on fire safety across London and the South East. They've consistently grown over their 30+ year history. We stopped by to see how they have been getting on with our software and hear how Uptick is helping them take their growth to the next level.

Hansard Fire and Security

To manage the growth that has seen them go from 5 to 17 staff and 3x revenue growth in just a couple of years, Hansard made the leap from their previous job management software to Uptick. We spent a day with the team to learn why they love using the software and how it's improving their day-to-day.

Beacon Fire Protection

Before Uptick, Beacon had considerable operations delays, taking days to action invoices, which would create mountains of paperwork. With Uptick, they have eliminated paperwork and manual processes, and now dispatch reports to clients within an hour.

Argos Fire Protection

Uptick has helped Argos Fire become an efficient machine. With features such as our easy-to-use app, stock management and xero integration, Argos Fire's engineers can get one or two more jobs done daily - which has had a huge impact on the company's bottom line.

ADL Fire and Security

After switching to Uptick, the ADL team found that using software built for the fire industry has made them respond to clients quicker than usual, as the turnaround time for sending out reports has more than halved.

WM Brown

As a business that is continuously on the search to better its operations, the team at WM Brown recognised the benefits that can be had by implementing an asset maintenance software that's been purpose-built for the fire protection industry.

Firemark

The impact of having a single system handling all these activities has been huge as the engineers no longer have to deal with Excel sheets and do manual work to match up what they've done on-site to what's in the system. Their process is now seamless as it's now all part of their workflow in the field.

Alliance Fire Group

Alliance Fire now provides its clients with complete visibility of their assets and buildings' compliance, which proves to be a great competitive advantage. This increased transparency and efficiency have translated into enhanced customer service, resulting in stronger client relationships and new business opportunities.

Pro-tip

Increase your revenue without increasing your headcount with a full suite of industry-leading field job automation solutions.

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Frequently asked
questions

How long does it take to get started with Uptick?

The biggest factors determining the length of the onboarding process are:

The size of your team and their training requirements
The quality and ease of export of your data

Most companies can get up and running within 2 months.

What platforms and devices does Uptick work on?

Uptick lives in the cloud. That means Uptick is available for your desk/office users on any device (Mac, PC or Linux) via your browser with no additional software downloads.

For your field licenses, on-site staff can use either Apple or Android devices. Our fire safety management app is available in the App store on Apple devices, and the Google Play store on Android devices.

How does Uptick compare to other products?

Uptick is the only modern cloud-based solution that is purposely built for the fire protection industry.

Many alternative solutions are either generic job management platforms that you will need to tailor to your business and/or do not have the modern cloud-based capabilities.

How does Uptick protect and secure my data?

Uptick takes data security seriously.

Our customers include some of the largest companies in the industry. As we work directly with government and banking clients we have have successfully passed through rigorous security auditing and penetration testing.

In addition to being secure, we work hard to provide a reliable service. Customers on Uptick can expect an uptime of 99.95% (including scheduled maintenance). This translates to an average of less than 5 minutes of business-hour downtime per month for office users and no downtime for technicians.

If you're a large enterprise and want monetary guarantees around reliability, we offer dedicated hosting and Uptick Support SLAs.

How does Uptick pricing work?

Uptick charges a simple per-user monthly fee for each of your desk and field users. Customer and sub-contractor licenses are unlimited and free.

Operate with confidence.

Modern asset maintenance software purpose-built for the fire protection industry 🧯

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