Produce high quality defect quotes that get approved faster.
Technicians can add remarks, high-quality photos, and suggested products to repair the defect. The app will automatically route the information to the office to be included in the final defect quote.
Your office staff can quickly generate detailed defect quotes with as many photos as needed and send them directly to clients automatically for efficient delivery to specified recipients.
Help your office staff during site visits by having the system provide smart suggestions and automated replacements for defective assets to make the quoting process a breeze.
Simplify the quote approval process for customers by allowing your customers to approve the quote directly online. Set email reminders to be sent at predefined intervals to remind your customers about quotes they have yet to review and approve.
Benefits across your entire business.
Detailed
quotes
Photographic
evidence
Fast
approval
Here’s how Full Range Fire Safety did it.
Full Range Fire Safety knew that having technicians make the most of every minute spent on services and repairs is the most scalable way to increase profit margins.
With Uptick they were able to decrease time spent looking for assets and prepare service reports directly on-site, reducing turnaround time.
Fire industry leaders
choose Uptick.
Frequently asked
questions
The biggest factors determining the length of the onboarding process are:
Most companies can get up and running within 2 months.
Uptick lives in the cloud. That means Uptick is available for your desk/office users on any device (Mac, PC or Linux) via your browser with no additional software downloads.
For your field licenses, on-site staff can use either Apple or Android devices. Our fire safety management app is available in the App store on Apple devices, and the Google Play store on Android devices.
Uptick is the only modern cloud-based solution that is purposely built for the fire protection industry.
Many alternative solutions are either generic job management platforms that you will need to tailor to your business and/or do not have the modern cloud-based capabilities.
Uptick takes data security seriously.
Our customers include some of the largest companies in the industry. As we work directly with government and banking clients we have have successfully passed through rigorous security auditing and penetration testing.
In addition to being secure, we work hard to provide a reliable service. Customers on Uptick can expect an uptime of 99.95% (including scheduled maintenance). This translates to an average of less than 5 minutes of business-hour downtime per month for office users and no downtime for technicians.
If you're a large enterprise and want monetary guarantees around reliability, we offer dedicated hosting and Uptick Support SLAs.
Uptick charges a simple per-user monthly fee for each of your desk and field users. Customer and sub-contractor licenses are unlimited and free.
Operate with confidence.