Customer Portal for Fire & Security Businesses
Empower your customers to self serve
Give your customers real-time transparency to their fire safety compliance at any time and provide access to all critical data for all properties in their portfolio.
Visually demonstrate defects
Don't just give your customers a list of defected fire assets expecting them to know where they are. Show them the location of defects on a floor plan to allow them to understand the impact.
Repository of all documents
A one stop shop for all things report, the portal houses all the fire compliance reports that has been issued to that customer across their portfolio, removing the need to re-issue reports. Your customers are also able to access a list of service quotes, defect quotes and invoices - and directly approve online.
With unlimited phone and email support from a dedicated, industry trained team - based in your country, you can be confident that your staff aren't offline when it matters.
Grow your business
With comprehensive analytics and robust reporting, you can make data-driven decisions and grow your business with confidence.
Reduce downtime in the field, stop double-handling information and cut down on unnecessary back-office paperwork and administration.
Measure and improve
Track important KPIs, set targets and improve your business operations by understanding them.
Impress your customers
Exceed service expectations and provide the ultimate level of transparency by giving your customers access to a real-time customer portal.
Work smarter, not harder. Manage your workforce, keep an eye on projects and track your finances from anywhere, anytime on mobile or desktop.
Bend and flex
Not every business is the same. Uptick offers complete flexibility and customisation no matter how unique your workflows are.
Uptick is built on a modern, robust infrastructure. With bank-grade security and near-zero downtime, you can rely on Uptick.