Customer Portal for Fire & Security Businesses

Industry-leading customer portal solution for asset maintenance in fire & security. Meet the fire safety compliance demands of your customers with Uptick
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Real-time transparency with the Uptick Customer Portal

Working with fire safety compliance comes with it a duty of care, in that all information provided has to be reliable and accurate. Provide your customers with a central location for all their compliance data with the Uptick Customer Portal.

Empower your customers to self serve

Give your customers real-time transparency to their fire safety compliance at any time and provide access to all critical data for all properties in their portfolio.

Visually demonstrate defects

Don't just give your customers a list of defected fire assets expecting them to know where they are. Show them the location of defects on a floor plan to allow them to understand the impact.

Repository of all documents

A one stop shop for all things report, the portal houses all the fire compliance reports that has been issued to that customer across their portfolio, removing the need to re-issue reports. Your customers are also able to access a list of service quotes, defect quotes and invoices - and directly approve online.

Feel supported

With unlimited phone and email support from a dedicated, industry trained team - based in your country, you can be confident that your staff aren't offline when it matters.

Grow your business

With comprehensive analytics and robust reporting, you can make data-driven decisions and grow your business with confidence.

Increase productivity

Reduce downtime in the field, stop double-handling information and cut down on unnecessary back-office paperwork and administration.

Measure and improve

Track important KPIs, set targets and improve your business operations by understanding them.

Impress your customers

Exceed service expectations and provide the ultimate level of transparency by giving your customers access to a real-time customer portal.

Work remotely

Work smarter, not harder. Manage your workforce, keep an eye on projects and track your finances from anywhere, anytime on mobile or desktop.

Bend and flex

Not every business is the same. Uptick offers complete flexibility and customisation no matter how unique your workflows are.

Sleep easy

Uptick is built on a modern, robust infrastructure. With bank-grade security and near-zero downtime, you can rely on Uptick.

Grow your business and delight your customers with Uptick.

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