Clientportal.
A better way to meet your clients' compliance needs.
Give your clients real-time transparency over their fire safety compliance and provide access to all critical data for every property in their portfolio.
A one-stop shop for client reporting. The portal houses all the compliance reports that have been issued to that customer across their portfolio, removing the need to re-issue reports. Your clients are also able to access a list of service quotes, defect quotes and invoices.
Don't just give your customers a list of defective assets and expect them to know where they are. Show them the location of any defects on a floor plan to allow them to assess the impact and severity.
Show your customers an analysis of spend by month on fire & security services and maintenance - broken out by asset type or task category. You can even generate 30-year maintenance budgets, enabling your clients to plan for extended servicing or asset end-of-life.
Built for the Fire Protection industry.
Here’s how D A Fire did it.
Before Uptick, D A Fire was on another software but they found they that couldn't provide their customers with the right level of service when it comes to reporting.
With Uptick DA Fire is now able to provide detailed on-demand reports to their client at every asset level without additional administrative burden.
Fire industry leaders
choose Uptick.
Frequently asked
questions
How long does it take to get started with Uptick?
The biggest factors determining the length of the onboarding process are:
- The size of your team and their training requirements
- The quality and ease of export of your data
Most companies can get up and running within 2 months.
What platforms and devices does Uptick work on?
Uptick lives in the cloud. That means Uptick is available for your desk/office users on any device (Mac, PC or Linux) via your browser with no additional software downloads.
For your field licenses, on-site staff can use either Apple or Android devices. Our fire safety management app is available in the App store on Apple devices, and the Google Play store on Android devices.
How does Uptick compare to other products?
Uptick is the only modern cloud-based solution that is purposely built for the fire protection industry.
Many alternative solutions are either generic job management platforms that you will need to tailor to your business and/or do not have the modern cloud-based capabilities.
How does Uptick protect and secure my data?
Uptick takes data security seriously.
Our customers include some of the largest companies in the industry. As we work directly with government and banking clients we have have successfully passed through rigorous security auditing and penetration testing.
In addition to being secure, we work hard to provide a reliable service. Customers on Uptick can expect an uptime of 99.95% (including scheduled maintenance). This translates to an average of less than 5 minutes of business-hour downtime per month for office users and no downtime for technicians.
If you're a large enterprise and want monetary guarantees around reliability, we offer dedicated hosting and Uptick Support SLAs.
How does Uptick pricing work?
Uptick charges a simple per-user monthly fee for each of your desk and field users. Customer and sub-contractor licenses are unlimited and free.
Operate with confidence.
