Send service reports instantly.
Impress clients with the quality and speed of your service.
Use Uptick’s mobile app to generate service reports and quotes. Pass and fail assets, take photos, create certificates, and complete jobs faster.
Data and images collected on-site are used to automatically generate service reports, which can be sent directly to clients without the need for downloads or attachments. The system also recognizes who is the right recipient for the report, quote, or invoice.
With built in forms in-line with the requirements for BAFE and NSI certifications, accurate certificates can also be generated as soon as the information has been gathered on-site.
Enable customer access to service reports via the Customer Portal, providing them with convenient access to all their critical information and documentation in one central location, while reducing the need for repeated report sending.
Benefits across your entire business.
Here’s how Gold Coast Fire Protection did it.
Before implementing an end-to-end workflow solution, the business was working between excel spreadsheets and paper, which got increasingly more challenging.
With Uptick, GCFP reduced time for dispatching invoices and reports from days to hours and grew their business by 90+ clients in 10 months.
Fire industry leaders
choose Uptick.
Frequently asked
questions
How long does it take to get started with Uptick?
The biggest factors determining the length of the onboarding process are:
- The size of your team and their training requirements
- The quality and ease of export of your data
Most companies can get up and running within 2 months.
What platforms and devices does Uptick work on?
Uptick lives in the cloud. That means Uptick is available for your desk/office users on any device (Mac, PC or Linux) via your browser with no additional software downloads.
For your field licenses, on-site staff can use either Apple or Android devices. Our fire safety management app is available in the App store on Apple devices, and the Google Play store on Android devices.
How does Uptick compare to other products?
Uptick is the only modern cloud-based solution that is purposely built for the fire protection industry.
Many alternative solutions are either generic job management platforms that you will need to tailor to your business and/or do not have the modern cloud-based capabilities.
How does Uptick protect and secure my data?
Uptick takes data security seriously.
Our customers include some of the largest companies in the industry. As we work directly with government and banking clients we have have successfully passed through rigorous security auditing and penetration testing.
In addition to being secure, we work hard to provide a reliable service. Customers on Uptick can expect an uptime of 99.95% (including scheduled maintenance). This translates to an average of less than 5 minutes of business-hour downtime per month for office users and no downtime for technicians.
If you're a large enterprise and want monetary guarantees around reliability, we offer dedicated hosting and Uptick Support SLAs.
How does Uptick pricing work?
Uptick charges a simple per-user monthly fee for each of your desk and field users. Customer and sub-contractor licenses are unlimited and free.
Operate with confidence.
