Service efficiency plays a pivotal role in every asset maintenance business.
Assign tasks by technician, location, or skill set, and take advantage of drag & drop calendars, automated routines, and geographic scheduling to optimise routes and maximise their productive hours.
Uptick's mobile app allows field teams to solve problems quickly in the field. Staff can submit required forms, pass/fail assets, add remarks, take photos, and locate assets on floor plans. Offline access eliminates downtime in remote areas, with automatic data syncing when connectivity is restored.
Whether from the field or office, you can quickly generate insightful service reports, certificates and defect quotes and send them swiftly to your clients.
Simplify the quote approval process for customers by allowing them to approve the quote directly online. Once approved, you can generate the task ready to be dispatched in one click.
Benefits across your entire business.
Less time
in a van
More jobs
done
Less
paperwork
Here is how Argos Fire did it.
Uptick has helped Argos Fire become an efficient machine. With features such as our easy-to-use app, stock management and xero integration, Argos Fire's engineers can get one or two more jobs done daily - which has had a huge impact on the company's bottom line.
Fire industry leaders
choose Uptick.
Frequently asked
questions
The biggest factors determining the length of the onboarding process are:
Most companies can get up and running within 2 months.
Uptick lives in the cloud. That means Uptick is available for your desk/office users on any device (Mac, PC or Linux) via your browser with no additional software downloads.
For your field licenses, on-site staff can use either Apple or Android devices. Our fire safety management app is available in the App store on Apple devices, and the Google Play store on Android devices.
Uptick is the only modern cloud-based solution that is purposely built for the fire protection industry.
Many alternative solutions are either generic job management platforms that you will need to tailor to your business and/or do not have the modern cloud-based capabilities.
Uptick takes data security seriously.
Our customers include some of the largest companies in the industry. As we work directly with government and banking clients we have have successfully passed through rigorous security auditing and penetration testing.
In addition to being secure, we work hard to provide a reliable service. Customers on Uptick can expect an uptime of 99.95% (including scheduled maintenance). This translates to an average of less than 5 minutes of business-hour downtime per month for office users and no downtime for technicians.
If you're a large enterprise and want monetary guarantees around reliability, we offer dedicated hosting and Uptick Support SLAs.
Uptick charges a simple per-user monthly fee for each of your desk and field users. Customer and sub-contractor licenses are unlimited and free.
Operate with confidence.