Insight into Field Performance for Fire Companies
Identify inefficiencies in site visits as it happens
The realtime technician dashboard shows your technicians location, their clocked sessions, and their task completion route. This allows you to identify when a task is overtime as it happens, rather than waiting for end-of-month.
Automated time capture
Your field team can easily record the beginning and end of each job during asset inspections or repairs, and also identify transit times, revisits, or the collection of parts - auto-populating hours directly into each timesheet.
Flexible software to adjust to any situation
Take comfort in knowing that your fire asset maintenance software is equipped to handle jobs and tasks that are outside the 'standard' workflows. Whether it's an emergency on a Public Holiday or an after-hours call out, customise different cost rates and multipliers against labour to ensure your fire protection business can deliver the right level of service without your software getting in the way
Get buy in from your field staff
You don't need to worry about your technicians and engineers wasting time filling timesheets on-site during inspections and repairs, or not submitting them at all. Uptick's fire protection mobile app comes with an intuitive dashboard makes it easy for your field teams to identify incomplete timesheet sessions on-site and off.
With unlimited phone and email support from a dedicated, industry trained team - based in your country, you can be confident that your staff aren't offline when it matters.
Grow your business
With comprehensive analytics and robust reporting, you can make data-driven decisions and grow your business with confidence.
Reduce downtime in the field, stop double-handling information and cut down on unnecessary back-office paperwork and administration.
Measure and improve
Track important KPIs, set targets and improve your business operations by understanding them.
Impress your customers
Exceed service expectations and provide the ultimate level of transparency by giving your customers access to a real-time customer portal.
Work smarter, not harder. Manage your workforce, keep an eye on projects and track your finances from anywhere, anytime on mobile or desktop.
Bend and flex
Not every business is the same. Uptick offers complete flexibility and customisation no matter how unique your workflows are.
Uptick is built on a modern, robust infrastructure. With bank-grade security and near-zero downtime, you can rely on Uptick.