Onboarding made easy.
What to expect from the Uptick onboarding process.
With a dedicated onboarding manager to help you migrate your data, train your team, and configure your system the way you want it. Making the switch to Uptick - couldn't be easier.
Seamless & Secure Data Collection
Working with your nominated in-house Champion, your data integrity and security remains intact. Your assets, properties, clients and service history are imported in bulk.
Personalised System Configuration
Data is customised to your individual workflows and language, including standard routines, asset types and common remarks. Standard report templates are personalised and branded beautifully.
In-depth Office & Technician Training
Training videos and material are made available to assist with upskilling your team on Uptick's basics. Face-to-face (or virtual) training is then focused on your business and user needs.
With Uptick, you'll be up and running in three months.
Stage | Onboarding Process | Month |
Onboarding Handover |
| Handover date |
|---|---|---|
Data Collection |
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System Configuration |
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Training |
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Go-Live |
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Onboarding to support handover |
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Meet your onboarding team
Feel supported with an experienced, locally based team of industry experts.
Colin
Always with a frozen coke in hand, even in winter. Lucky he has a zillion Man Utd jerseys to keep him warm!
Jordan
Fancying himself an experienced Rhinologist, he has snapped his own broken nose back into place, twice!
Steve
Loves to talk Subwoofers, William Shakes-paw and Jurassic Bark.
You'll be in good company
"We were at a point where the operating system was holding us back, and it was time for a major change."
"It shows that Uptick is at the forefront of the industry and are constantly innovating"
"One part-time admin looks after 8 engineers."
"It's helped with our overall customer satisfaction"
"It’s helping us win new business. For us, it’s paid for itself already."
"A system that enables you to get to where you want to be is a great thing"
"We've grown by 50% in terms of winning new customers"
"Some of our staff are getting through one or two more jobs done a day. Just by reducing the paperwork."
"As a company, we always look to see what's out there that's an improvement to what we've got, and Uptick gave us that"
"I like that all the assets are in one place; it's easy to see anything that's on site"
"We've just been growing, so over the last two years has been the most growth we've had financially in our business, and I will bring that down to Uptick"
"Uptick support was incredible, we couldn't have done without it. The response time was fantastic."
"They are by far the best and the easiest app to work your way around, and we looked at, at least, 20 different ones"
"Uptick for us is everything. It manages our whole business from one end to the other."
"We've gone from under 40 staff to over 80 full-time staff. Revenue has increased threefold."
"The evolution to digital testing log books is obvious from outside of the industry bubble. When clients have had a demonstration of the digital log books, they respond enthusiastically. It is always rewarding knowing we are actually making DEM greener."
"We were very good at our technical job, but we were falling short of communicating with our customers."
"Uptick provided a means for AESG to regain control."
"We were at a point where the operating system was holding us back, and it was time for a major change."
"It shows that Uptick is at the forefront of the industry and are constantly innovating"