Our amazing customers doing what they do best
Crystal Fire gives their customers more confidence
...using Uptick. A leading fire asset management software purpose-built for the fire protection industry.
Crystal Fire is a boutique fire company that looks after all aspects of annual fire safety statement management, testing, repairs, installations and fire protection equipment, across the industry.
Crystal Fire implemented Uptick on day one of business, and have seen ongoing results and rapid improvements ever since.
Uptick eliminated the need for office admin, allowing Crystal Fire to rapidly grow their business
Crystal Fire was instantly able to save money and invest in business growth by removing the need to hire office staff because every element of the business was run through Uptick.
“We implemented Uptick from day one. So when it was myself and just my business partner, it meant we didn’t have to have someone in the office. Everything could be run through Uptick." - Chris Osborne, Managing Director
Crystal Fire works smarter not harder through Uptick’s seamless workflow functionality
Uptick manages Crystal Fire’s assets and processes from start to finish, meaning the team can get the job done in a quarter of the time.
“We work smarter and not harder via everything being integrated. Uptick manages all our assets and all our processes from start to finish." - Chris Osborne, Managing Director
Best-in-class, easy to use interface that techs love to use
Technicians have easily adopted, and love to use, Uptick's best-in-class desktop interface and mobile app. Uptick gives technicians a snapshot of their jobs, making it a simple and efficient process.
“The Uptick interface is really easy to use. It’s really easy to understand both on the app and on the desktop version. It gives us a really clear picture of what quotes we’ve got, where the business is at, and the same applies for the app and the techs... Overall, it’s been a strong selling point to grow the business.” - Chris Osborne, Managing Director